Unable to Create Negative Claim Lines For Claims With 0 Amount

(Doc ID 2183173.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Trade Management - Version 12.2.3 and later
Information in this document applies to any platform.


The system allows for creation of 0 amount claims. However, it does not allow for claim lines that are negative & positive to balance the claim total amount out. This scenario is for generating 0 amount Credit Memos.

The error that is being raised is --> "The program could not update a claim line because the absolute value of summation of the Claim Currency Amount of the claim lines is not less than the absolute value of Amount Remaining of claim."




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms