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Error "The item description that you entered does not match the description of the item and update of the item description is not allowed for the item" (Doc ID 2183181.1)

Last updated on JUNE 02, 2019

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Description
---------------------------------------------------
The following error is seen in Import Standard Purchase Orders and Requisition Import:
The item description that you entered does not match the description of the item and update of the item description is not allowed for the item.

Requisition or Purchase Order did not get created for this Item.

Also, when adding Item to line on Requisition or Purchase Order, the Description field is protected from update - greyed out.


ERROR
-------------------
Item description problem
Cause:        The item description that you entered does not match the description of the item and update of the item description is not allowed for the item.
Action:        Enter the correct item description.

Also:

FRM-40200 Field is protected against update

STEPS
-------------------
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Run Requisition Import or Import Standard Purchase Orders
3. Item Description error is seen and Requisition/Purchase Order is not created

Also:
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Enter Requisition or Purchase Order Line
3. Item Description field is greyed out, and if you click into the field, error is shown at bottom of form

Cause

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In this Document
Symptoms
Cause
Solution


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