Cycle Count Adjustments Being Applied To The Incorrect Source (Doc ID 2183569.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Cycle coun

ACTUAL BEHAVIOR
---------------
Cycle Count Adjustments Being Applied to the Incorrect Source

There have been some instances when cycle count adjustments have been approved they have gone to the incorrect source and therefore the incorrect general ledger account.

It is based around the point in which the user who is approving the counts saves any changes and therefore pushes through the adjustment transactions.

Refer to the attached word document detailing the steps required to reproduce the issue.

EXPECTED BEHAVIOR
-----------------------
system should not allow to save with another cycle count name

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Inventory >> counting >> Approve counts
2. Query for the "count1" and click on find.
3. Change the check box to approve but do not save.
4. Query for the "count2" and click on find.
5. System will ask for "Do you want to fetch pending for approval"
6. Click on "Yes" then system will ask for "Changes has been made, do you want to save"
7. click Yes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot validate the cycle count adjustments posting

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms