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Dependent Designations Requested for Employee Only Coverage Option (Doc ID 2183744.1)

Last updated on MARCH 28, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When processing a Salary Adjustment life event and employee has 'Employee Only' option for Medical and Dental, Action Items are created to designate dependent.

EXPECTED BEHAVIOR
-----------------------
For Employee Only option there should be no dependent designation required.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process Salary Adjustment life event.
2. Open Action Items box is checked.
3. Action items are open and required to designate dependent even though options selected are Employee Only.

Cause

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In this Document
Symptoms
Cause
Solution


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