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Update Instance Fails with Error : Installed Date for a Shippable Item Should Be Later to Shipped on Date. (Doc ID 2183750.1)

Last updated on APRIL 02, 2025

Applies to:

Oracle Installed Base - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Support Codes
When any field is updated on existing item instance that has install date is less than the shipped date,
the following error occurs.

ERROR
-----------------------
 "Installed Date for a shippable item should be later to Shipped On Date."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query Instance
2. Update each additional attribute.
3. Update each Descriptive flex field (DFF).
4. Try saving the instance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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