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Purchase Order (PO) Remains In "Incomplete" Status and Approval Management Engine (AME) Approval Process Ends in Error "At least one rule must apply to this transaction when the value of the attribute AT_LEAST_ONE_RULE_MUST_APPLY is true" (Doc ID 2183781.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Purchasing - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Using AME for approval, POs submitted for approval remain in status "Incomplete". And when attempting to open approval notification, the following error occurs:

ERROR
------------
ORA-20102: No rules are applicable to this transaction. At least one rule must apply to this transaction when the value of the attribute AT_LEAST_ONE_RULE_MUST_APPLY is true

Steps to reproduce the issue :

1. Create a Purchase Order.

2. Submit it for Approval.

3. PO remains in "Incomplete" status.

Cause

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