Error Accessing Display Template Page

(Doc ID 2184243.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.


Error when trying to access template page.

        at _oa__html._ibeMCtgSctDisplayTemplate._jspService(
        at oracle.jsp.runtime.HttpJsp.service(
        at oracle.jsp.JspServlet.doDispatch(
        at oracle.jsp.JspServlet.internalService(
        at oracle.jsp.JspServlet.service(
        at javax.servlet.http.HttpServlet.service(

The issue can be reproduced at will with the following steps:
1. Login to EBS using iStore Administrator resp
2. Navigation: "iStore Merchant : Catalog : Sections : Templates" > "Display Template"
3. Receive java error


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