Error Accessing Display Template Page (Doc ID 2184243.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iStore - Version 11.5.10.2 to 12.2.5 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

Error when trying to access template page.

ERROR
-----------------------
java.lang.NullPointerException
        at _oa__html._ibeMCtgSctDisplayTemplate._jspService(_ibeMCtgSctDisplayTemplate.java:1759)
        at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
        at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
        at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
        at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
        at oracle.jsp.JspServlet.service(JspServlet.java:156)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS using iStore Administrator resp
2. Navigation: "iStore Merchant : Catalog : Sections : Templates" > "Display Template"
3. Receive java error

Cause

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