Unable To Update Federal W-4 Information. HRSSA Workflow Is Failing After RUP9
Last updated on FEBRUARY 15, 2017
Applies to:Oracle HRMS (US) - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.
In Employee Self-Service Tax Form 12.1.3 RUP9, when updating Federal W-4 the notification confirms changes were saved but changes were not actually saved.
An Error occurred in the following Workflow:
Item Type = HRSSA
Item Key = 1869678
User Key =
Error Name = WFENG_NOTIFICATION_PERFORMER
Error Message = 3120: Activity 'HRSSA/271968' has no performer.
Error Stack =
Wf_Engine_Util.Notification_Send(HRSSA, 1869678, 271968, HRSSA:PAY_EMP_FEDW4_CONFIRMATION_MSG)
Wf_Engine_Util.Notification(HRSSA, 1869678, 271968, RUN)
Activity Id = 271968
Activity Label = PAY_FED_W4_NOTIFICATION_PRC:PAY_EMP_FEDW4_CONFIRMATION_NTF
Result Code = #EXCEPTION
Notification Id =
Assigned User =
Changes made to the Federal W-4 in SSHR should be saved both in SSHR and in the application.
Steps to Reproduce
- Employee Self-Service > Tax Form
- Change: Allowance, Marital Status
- W-4 Notification states changes were saved
- Observe that changes were not saved and settings reverted back
Application of the <Patch 21980909> - 12.1 HRMS RUP9 (R12.HR_PF.B.delta.9)
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