Sales Order Ship Confirmed But No Line Data Observed In India Localization Sales Order And Fulfilled Order Tables (Doc ID 2184607.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, India OM Localizations

ACTUAL BEHAVIOR
---------------

Sales Order created with single Line item and same has been shipped confirm but no data is populated in India Localization Sales Order and Localized Shipping Tables.

EXPECTED BEHAVIOR
-----------------------
Tax lines should have got defaulted to the sales order localized form and also to the ship confirm localized form.

STEPS
-----------------------
This is a one off case and is not reproducible at will.

The issue can be reproduced at will with the following steps:
1. (N)->India Local Order Management
2. Query the ship conform transaction.
3. Observe that the taxes does not exist for the delivery and the sales order.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot issue the tax invoice to the Customer.

Cause

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