Sales Order Ship Confirmed But No Line Data Observed In India Localization Sales Order And Fulfilled Order Tables

(Doc ID 2184607.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Financials for India - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, India OM Localizations


Sales Order created with single Line item and same has been shipped confirm but no data is populated in India Localization Sales Order and Localized Shipping Tables.

Tax lines should have got defaulted to the sales order localized form and also to the ship confirm localized form.

This is a one off case and is not reproducible at will.

The issue can be reproduced at will with the following steps:
1. (N)->India Local Order Management
2. Query the ship conform transaction.
3. Observe that the taxes does not exist for the delivery and the sales order.

The issue has the following business impact:
Due to this issue, users cannot issue the tax invoice to the Customer.


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