HTML Quoting : Defaulting Rule For Payment Term Not Working When Copying Quote (Doc ID 2184688.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Oracle Quoting - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, HTML User Interface

ACTUAL BEHAVIOR
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 When duplicating a quote to a different customer, the payment terms defaulting rule is not defaulting any payment term. The same rule works fine when creating a brand new quote.

EXPECTED BEHAVIOR
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Expect the same defaulting to occur when copying a quote .

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a quote, notice the defaulted payment terms
2. Copy the quote to a different customer
3. Notice that the payment terms are blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use copy quote properly.

Cause

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