CS_DB_ERROR when booking a ship line from Depot Repair

(Doc ID 2184880.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to book a Ship line from Depot Repair,
the following error occurs.

ERROR
-----------------------

CS_DB_ERROR
(PROG_NAME=Cs_Charge_Create_Order_PVT.Update_Errors)
(SQLCODE=60) (SQLERRM=ORA-0060: Deadlock detected while waiting for resource ORA-06510:PL/SQL: unhandled user-defined exception)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From the Repair order select the Logistics tab.
2- Select the Ship line and process it to Booked status
3- Select Process Transaction
4- Select Automate order processing steps through 'Book Order'
5- Click Process button

Cause

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