I have an Oracle E-Business HCM Issue, Where do I log the Service Request? (Doc ID 2184899.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle HRMS (Belgium) - Version 11.5.10 HRMS FP.K RUP9 and later
Oracle Payroll - Version 11.5.10 HRMS FP.K RUP9 and later
Oracle HRMS (Australia) - Version 11.5.10 HRMS FP.K RUP9 and later
Oracle HRMS (Singapore) - Version 11.5.10 HRMS FP.K RUP9 and later
Oracle HRMS (South African) - Version 11.5.10 HRMS FP.K RUP9 and later
Information in this document applies to any platform.

Goal

 The goal of this knowledge article is to explain the Oracle E-Business HCM Hierarchy, providing the customer with the appropriate knowledge to assist them when logging a Service request (SR).

 

Solution

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