Change Order Created Is Getting Stuck in 'Draft' Status After Upgrade to R12.2.5 (Doc ID 2185050.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Change Order created is getting stuck in 'Draft' status.
When creating Item, the change order is getting struck in 'Draft' status for some users in 12.2.5.
Where as in previous version 12.1.3, it moves to 'Open' status automatically.

Expected Behavior
When creating Item, the change order moves to 'Open' status automatically.

Steps to Reproduce

  1. Login into the instance and click on Create Production Items from PIM responsibility.
    (N)Item Catalog -> Create Production Items
  2. Select the ICC and Template and click on Continue.  

Cause

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