My Oracle Support Banner

Compare Items Function Gives Unexpected Error at java.util.StringTokenizer.<init>(StringTokenizer.java:199) (Doc ID 2185428.1)

Last updated on APRIL 20, 2023

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,


When attempting to compare items,
the following error occurs.

ERROR
-----------------------
## Detail 0 ##
java.lang.NullPointerException
at java.util.StringTokenizer.<init>(StringTokenizer.java:199)
at java.util.StringTokenizer.(StringTokenizer.java:221)
at oracle.apps.icx.icatalog.shopping.webui.ShoppingClientHelper.getContentTypeFromItemKey(ShoppingClientHelper.java:857)
at oracle.apps.icx.icatalog.shopping.webui.ItemCompareCO.processRequest(ItemCompareCO.java:97)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:604)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement home page
2. Search item: ABC
3. Choose add to compare button for two items
4. You have encountered an unexpected error. Please contact the System Administrator for assistance.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.