How To Select Multiple Serial Number Against One Service Request (Doc ID 2185491.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Teleservice - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

Is it possible to have more than one serial number against one service request for the same item?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms