My Oracle Support Banner

R12: AP: Imported Invoice Lines Cannot Be Seen In Invoice Workbench (Doc ID 2185579.1)

Last updated on JUNE 17, 2019

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Invoices Matching Issues

A Lease - AP invoice created from property manager, is not showing all the lines generated for AP invoice.

There is a grouping rule in Property manager to club all the property manager schedules on basis of type and send a single consolidated invoice to AP.

By the application of grouping rules the all four items are clubbed and created a single ap invoice in payables but out of this all four lines only one line is visible in AP invoice lines. The AP invoice header is showing the amount 3993 and only one line is appearing at line level that is of 3000 the other three lines of 300, 330,363 is missing at ap invoice line level.


It is expected that all lines in the imported invoice should be shown on the workbench and due to this issue, users cannot view invoice lines in workbench


The issue can be reproduced at will with the following steps:
1. Import invoices from Property Manager
2. All the lines are not displayed


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.