R12: AP: Imported Invoice Lines Cannot Be Seen In Invoice Workbench

(Doc ID 2185579.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Invoices Matching Issues

ACTUAL BEHAVIOR
---------------
Lease - AP invoice created from property manager not showing all the lines generated for AP invoice

There is a grouping rule in Property manager to club all the property manager schedules on basis of type and send a single consolidated invoice to AP.

By the application of grouping rules the all 4 items are clubbed and created a single ap invoice in payables but out of this all 4 lines only one line is visible in AP invoice lines. The AP invoice header is showing the amount 3993 and only one line is appearing at line level that is of 3000 the other three lines of 300, 330,363 is missing at ap invoice line level.


EXPECTED BEHAVIOR
-----------------------
All lines in the imported invoice should be shown on the workbench

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import invoices from Property Manager
2. All the lines are not displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view invoice lines in workbench

Cause

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