R12: AP/IBY: Unable To Choose / Change Print Style Of Create Payment Instructions Program

(Doc ID 2185972.1)

Last updated on OCTOBER 13, 2016

Applies to:

Oracle Payables - Version 12.1.1 and later
Oracle Payments - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On Print Options Tab of the "Create Printed Payment Instructions", the Print Style cannot be selected. From the LOV, if user selects a style the Print style still defaults to A4.

Also the Printer cannot be changed to a different printer, the value stays at "noprint" or the default Printer set for the user.

Due to this, when Format Payment Instruction is submitted, it selects the default Print Style and printer noprint so the process does not print any checks.

 

Steps to Reproduce

1. Choose Payables Manager Responsibility

2. Payments > Entry > Payment Manager

3. On Payment Manager Home Page Home Page

Create Printed Payment Instruction -> Select the Payment Profile from the LOV.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms