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Line Unit Selling Price Getting Updated As Null When Changing New Line From PTO Configurator (Doc ID 2186019.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Line Unit Selling Price getting updated as null after changing new Line from configurator for PTO(Pick To Order) model

EXPECTED BEHAVIOR

Expect lines to get re priced when choosing new line from configurator for PTO models.

STEPS

The issue can be reproduced at will with the following steps:
1. Order Management Super User
2. Orders, Returns -> Sales orders form
3. Query for the sales order
5. Configurator - choose new item instead of existing item.
6. Old Line cancelled and New Line created with Status Awaiting Shipping but its Unit Selling Price is NULL.

Cause

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In this Document
Symptoms
Cause
Solution
References


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