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Double Authorization Once From Sales Order And Again During Receipt Creation (Doc ID 2186358.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Payments - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Authorization happening twice once from Sales Order and again during AR receipt creation.

Steps

1. Create Sales Order for Serial Item(Need to check more clarity on this, since used item details given by OKS team).
2. Book the Sales Order, authorization created.
3. Ship the Sales Order, in the process shipping OKS contact gets created and creates the Funds Capture extension by inheriting authorization generated in Order Management.
4. AR Auto invoice creates the new extension with out PSON value, since Authorization is valid for only one copy transaction.
5. Create AR Receipt and new Authorization generated from AR.

Cause

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In this Document
Symptoms
Cause
Solution
References


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