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Depot High Volume Business Intelligence Program Is Not Updating Most Common Materials Used (Doc ID 2186363.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Depot Repair - Version 12.2.3 and later
Information in this document applies to any platform.

Goal

Why does the 'Most common materials issued' section list no items ?

After opening the Depot repair Technician portal page,  the user searches a Service Order of an Item.  But the most common material used displays no items.  
 

Solution

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