Error when creating Service Contract thru Service Contracts Manager: cannot read form OKCAUDET.fmx (Doc ID 2186685.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOUR

 When trying to create a Service Contract thru Service Contracts Manager, it shows "FRM-40010: cannot read form <OKC_TOP>/forms/US/OKCAUDET.fmx".

 

EXPECTED BEHAVIOUR

The OKS form "OKSAUDET.fmx" should be opened instead of the obsolete OKC form.

 

STEPS TO REPRODUCE

Responsibility: Service Contracts Manager

Navigation: 

  1. Contract Administration
  2. Launchpad
  3. From Tools Menu select New
  4. Enter OU and category
  5. Click OK button.

 

Changes

 

Cause

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