Unable to View Attributes for Some Parents in Account Hierarchy Manager (AHM) (Doc ID 2186742.1)

Last updated on OCTOBER 13, 2016

Applies to:

Oracle General Ledger - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to view attributes for some parents in the Account Hierarchy Manager. Nothing happens when double click-ing the parent or when right click-ing and selecting "View Attributes".
No children have this issue.


EXPECTED BEHAVIOR
It is expected the Parent Attributes window to open when click-ing on "View Attributes" for each and every parent value in the list not only for some of them.

STEPS
The issue can be reproduced at will with the following steps:
Responsibility: General Ledger Super User
1. GL -> Setup -> Accounts -> Manager
2. Open Corporate Accounting Flex -> Account segment
3. Click a parent value and attempt to view attributes

Changes

 

Cause

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