Quote Approvals Not Working If User Has Special Character In His Name (Doc ID 2186770.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Quoting - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, HTML User Interface

When attempting to start an approval using an user who has a special character (represented on more than 1 byte) in his name, the following error occurs.

ERROR
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 ORA-06502: PL/SQL: numeric or value error: character string buffer too small



STEPS
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The issue can be reproduced at will with the following steps:
1. Create a quote , prepare it for approval
2. Login with an user who has a special character (represented on more than 1 byte) in his name
3. Try to approve, notice the error in the logs



Cause

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