Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.
In the Charges tab, the Shortcut key (Alt+Q) is assigned to both 'Auto Generate' button and 'Ship To' subtab.
The 'Auto Generate' option is used more prevalently, therefore if the shortcut key is enabled for this, it would be helpful.
(N) Service Requests > Create Service Request
- Charges tab
'Ship To' subtab has the "Q" underlined, as well as the 'Auto Generate' button.
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