Error Message Is Displayed When Entering Access Hours And After Hours For The Same Task (Doc ID 2186956.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Dispatch Center

When entering access hours and after hours for the same task, an error pops up, which states 'Error'.   No other details are displayed

ERROR
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Error with empty message.


STEPS
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The issue can be reproduced at will with the following steps:
1. Open SR form, click on Tasks tab, then (B) Access Hours
2. Enter Access Hours and save (Mon-Fri)
3. Enter new record (Down arrow) and enter After Hours (Sat-Sun)
4. Try to save, empty error pops up

Cause

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