Purge Quote Program Completes Normal But Does not Purge Anything (Doc ID 2187212.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Quoting - Version 12.2.5 to 12.2.5 [Release 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Purge Quote Program not working.
Job runs successfully to completion, but no records deleted.

ASO Debug Log shows below:

ASO Before Purging the table ASO_SALES_CREDITS
ASO Exception raised in Main Procedure  : Error Code:  100 Error Msg  ORA-01403: no data found
ASO In others exception


EXPECTED BEHAVIOR
-----------------------
Program should purge when it was run in Review Mode = No

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS with Quoting Sales Manager resp
2. Submit concurrent program Purge Quotes
3. Select Review Mode = No
4. Check concurrent log

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to use Purge program

Cause

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