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Automatic Receipt Defaults incorrect Bill_to Location (Doc ID 2187215.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Automatic Receipt Related

ACTUAL BEHAVIOR
---------------
Automatic Receipt Defaults incorrect Bill_to Location

The receipt address is being picked up from the primary bill_to location for customer but the transactions for which receipt was created are having different bill_to locations.

This wrong address in receipt is leading to the Direct Debit Notification sent to a wrong address.


EXPECTED BEHAVIOR
-----------------------
Receipt should be created with correct Bill_to Location which is mentioned in the Transaction Bill_to Location

Cause

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In this Document
Symptoms
Cause
Solution


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