Manager Selects Performance Management - Set Objectives - Clicks Action Gets Unexpected Error: JBO-25013: Too many objects match the primary key oracle.jbo.Key. (Doc ID 2187290.1)

Last updated on OCTOBER 02, 2016

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Prod, WPM

20000288 R12.HR_PF.B.delta.8

While updating the Objectives for one employee,  the manager selects Manager Self Service - Performance Management - Set Objectives - in the 'Set Worker Objectives' screen selects 'Action' getting error 'You have encountered an unexpected error. Please contact the System Administrator for assistance.'


ERROR
-----------------------
oracle.apps.fnd.framework.OAException: oracle.jbo.TooManyObjectsException: JBO-25013: Too many objects match the primary key oracle.jbo.Key[15093 ].


STEPS
-----------------------

The issue can be reproduced at will with the following steps:
1. Manager Self Service
2. Performance Management
3. Set Objectives
4. 'Set Worker Objectives' screen selects 'Action'
5. Error is displayed, Please contact the System Administrator for assistance.' details attached.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the objectives for at least one employee.

Cause

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