Bug 24426709 Appraisals Print Option - PDF Output Shows Special Character - ? (Doc ID 2187414.1)

Last updated on SEPTEMBER 27, 2016

Applies to:

Oracle Performance Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Appraisals

ACTUAL BEHAVIOR
---------------
In Performance Management - My Appraisals Print option - PDF output shows special character - ?

Note: Issue only happens when converted to pdf.

Customers Appraisals Print option - PDF output shows special character ? instead of ' apostrophe.
Shows as it?s vs it's

The same comes proper when the customer views the printable page.
Go to My appraisal tab under Performance management function - - under completed appraisals table - no problem with characters .






EXPECTED BEHAVIOR
-----------------------
Expect converting to pdf to keep same characters.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Go to My appraisal tab under Performance management function -
- under completed appraisals table -
- click on print
- check all
- move all
- print



SETUP
===================
Language/Characterset = AMERICAN - AL32UTF8
NLS_LANGUAGE
AMERICAN




Cause

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