After SHA2 Certificates Deployment Publisher Reports Fail With Error javax.net.ssl.SSLHandshakeException Certificate signature validation failed (Doc ID 2187549.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Concurrent Processing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
BI Publisher (formerly XML Publisher) - Version 11.1.1.9.x to 12.1.3 [Release 11.1 to 12.1]
Information in this document applies to any platform.

Symptoms

On EBS 11.5.10.2 version, Post-Processing

While running XML publisher type reports, the request fails to generate output as FNDOPP manager cannot generate the output.


Request Log File =>

Beginning post-processing of request 464818585 on node OSC100C1 at 28-JUL-2016 13:23:56.
Post-processing of request 464818585 failed at 28-JUL-2016 13:23:57 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.
+--------------------------------------+

FNDCPOPP Manager Log File =>

Template code: SGATEALEXP
Template app: SGA
Language: en
Territory: US
Output type: PDF
[7/28/16 2:23:57 PM] [UNEXPECTED] [582892:RT464818585] javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.g: Certificate signature validation failed

The issue can be reproduced at will with the following steps:
1. Navigate to submit request form
2. Query and select the concurrent program "XXXXX Export Invoice Report".
3. Submit the request and above error is seen.

Changes

 The problem seems to have started after the SHA2 SSL certificates were added.

Cause

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