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UPK: Package Load Failed! Getting Assessment Question Xml Failed. - Root Element Is Missing. (Doc ID 2187598.1)

Last updated on JULY 09, 2018

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-----------------------------
UPK Developer 12.1.0.2
Knowledge Center 12.1.0.2.

PROBLEM STATEMENT
---------------------------------------
The below error messages are received when trying to import a topic to KCenter or publish to KCenter.

ERROR
-----------------------
Importing a title:
"Package load Failed! Getting assessment question xml failed. - Root element is missing."
Publish to KCenter:
"An error occurred while loading document odlib:////manifest.mfx...See InnerException...", "The package was not loaded to KCenter", "Moving failed"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open UPK Developer.
2. Select a topic.
3. Follow publishing wizard, create a zip and start publishing to KCenter.
4. Receive the above publishing errors when importing the zip file.


Cause

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