My Oracle Support Banner

UPK: Package Load Failed! Getting Assessment Question Xml Failed. - Root Element Is Missing. (Doc ID 2187598.1)

Last updated on JULY 09, 2018

Applies to:

User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-----------------------------
UPK Developer 12.1.0.2
Knowledge Center 12.1.0.2.

PROBLEM STATEMENT
---------------------------------------
The below error messages are received when trying to import a topic to KCenter or publish to KCenter.

ERROR
-----------------------
Importing a title:
"Package load Failed! Getting assessment question xml failed. - Root element is missing."
Publish to KCenter:
"An error occurred while loading document odlib:////manifest.mfx...See InnerException...", "The package was not loaded to KCenter", "Moving failed"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open UPK Developer.
2. Select a topic.
3. Follow publishing wizard, create a zip and start publishing to KCenter.
4. Receive the above publishing errors when importing the zip file.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.