Enablement Service Pack 3 (18.104.22.168) cannot be applied to Knowledge Center
Last updated on OCTOBER 20, 2016
Applies to:User Productivity Kit - Version 12.1.2 and later
Information in this document applies to any platform.
When trying to apply the 12.1.0 Enablement Service Pack 3 (22.214.171.124) for Knowledge Center, after selecting the 126.96.36.199 installation directory, an error message is shown:
"ADO SQL object could not connect to the specified source. Error: Login failed for user 'EMPTY'"
"ADO SQL object could not connect to the specified source. Error: null password given; login denied"
Followed by a message the the ESP must be applied to an installation of 188.8.131.52 or higher. Installation cannot continue at this point.
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