Any Updates Or Changes To Contract Are Not Getting Saved with no errors shown

(Doc ID 2188106.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Service Authoring

Any changes in the contract cannot be updated and in spite of message that transaction was saved.

The issue can be reproduced at will with the following steps:
1. Open an existing contract
2. Change/Update the Description in the contract header and save.
3. Reopen the Contract and the changes are not saved




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