Continue SR 3-12971165641: Partial Term (T&A) Mass Rebook Error Okl_account_dist_pvt.create_accounti (Doc ID 2188120.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Lease and Finance Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to process a Partial Transfer and Assumption
with Stop Termination on Acceptance and Enable Asset Level
Termination Processing both set to Yes in the Operational System Options
the following error occurs in the Termination Transaction.

ERROR
-----------------------
Mass Rebook failed for the contract <contract_number>.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a contract with two Assets.
2. Create a Transfer and Assumption Request in the Lease Center.
3. Process the Request until it is Approved.
4. Rebook the contract to Change Customer, using the Request Number from step 2.
5. Attempt to process the rebook contract.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process these Partial Transfers.

Changes

 Stop Termination on Acceptance and Enable Asset Level Termination Processing were set to Yes when both were previously No, or not available (both added via 12.1.3 Delta patches).

Cause

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