Approver Gets Thrown Out Of Oracle When Approving Purchase Orders (Doc ID 2188357.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

When attempting to approve a PO from email notifications and
having multiple attachments from the notification open as well,
the following error occurs.

ERROR
-----------------------
"You have encounter an unexpected error. Please contact the System Administrator for assistance."

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open approval notification and open associated attachments
2. Keep the various attachments open
3. Click Approve button and Receive the reported error

Cause

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