My Oracle Support Banner

EAM Work order Release approval No Notification Sent (Doc ID 2188507.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Once Work order is released the Approver is not notified and Work order details are not in table eam_wo_workflows.

EXPECTED BEHAVIOR

Once Work order is released the Approver is notified and Work order details are available in table eam_wo_workflows.

STEPS

The issue can be reproduced at will with the following steps:

1. Release the Work order .

2. Approver is not notified and Work order is in Status Release -Pending .



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.