R12: AP: IBY: Unable to Save A New Payment Method On Supplier Site (Doc ID 2188533.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.1 and later
Oracle Payments - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

User tries to change the payment method on supplier site. The changes do not get saved.

An unrelated payment method gets enabled when they click on Save or Apply button.

Example

Attempting to set the payment method as Wire for supplier number XXXX and supplier site name XXXX operating unit ABC.

Updated payment details payment method by unchecking the Default for Electronic and saved.

Query it again, but it displays the same information, and the information user saved was lost.

Tried multiple times, but the payment method assignment is always Electronic even though it was disabled and Wire was enabled.

Cause

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