Receive Error when Attempting Manual Discount - APP-ONT-250274: No Manual Discount Available, while changing USP (Doc ID 2188664.1)

Last updated on JANUARY 19, 2017

Applies to:

Oracle Order Management - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Transaction Entry


When changing Unit selling price on Order line, getting error "APP-ONT-250274: No Manual Discount Available". But there exists manual discounts.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User trying to do a manual adjustment while creating a sales order line
2. It has been observed at different points – just tabbing from qty to price or when in adjustments etc.



Changes

 None

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms