R12: OIE: Attachments do not Open in OIE using IE11, Prompt Occurs "Do you want to open or save OADownload.jsp (xx.x KB) from server.name?" (Doc ID 2188677.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.
Internet Explorer 11
Do you want to open or save OADownload.jsp (xx.x KB) from server.name?
Attachments

Symptoms


When attempting to open OIE attachments (type .msg) using Internet Explorer 11 the following message appears instead of the .msg file being automatically opened:

"Do you want to open or save OADownload.jsp (54.5 KB) from oadev.mytest.org?" Open (button) Save (button) Cancel (button)

EXPECTED BEHAVIOR
-----------------------
Expect the attachment to open in the appropriate application (such as Outlook for .msg, for example).

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Expense report and add an attachment, for example, file name "Airfare_for_recruitment_trip11.2.16.msg"
2. Using Internet Explorer, review the Expense Report and select the Attachments button.
3. Under the listed attachments, click the desired file name to open, for example "Airfare_for_recruitment_trip11.2.16.msg"
4. Instead of the .msg file opening in an application the following prompt appears:

  "Do you want to open or save OADownload.jsp (54.5 KB) from oadev.mytest.org?" Open (button) Save (button) Cancel (button)



Cause

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