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R12: OIE: Payables Prepayment Incorrectly Applied To IExpense Report When Running Expense Export Program (Doc ID 2188727.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


(i) on MMM-YY, in the Payables Application, a prepayment invoice for 'Amount=5000 MXP' was created for employee XXXXX Supplier number <supplier number>
This prepayment was invoice number '<invoice number>'.
(ii) in the iExpense Application, employee XXXXXX created an iExpense report number'<number>' for 'Amount=1500 MXP'.
(iii) iExpense report '<expense report>' was approved and exported to Payables.
(iv) iExpense report '<expense report>' was successfully exported to AP and Payables invoice number '<invoice_number>' (invoice_id=<invoice ID>) was created.
(v) during the expense export process, the Payables prepayment (invoice number '<invoice_number>' /Amount = 5000 MXP) was applied to the iExpense report '<expense report>'.
But, the Payables invoice that was created (invoice number <invoice number>/ invoice_id=<invoice ID>) has Amount = 1500 MXP.

Problem:
- employee XXXXXX (Supplier number <supplier number>) is being incorrectly paid for Payables invoice (invoice number <invoice number> / invoice_id= <invoice ID>).
Payables invoice (invoice number <invoice number>/ invoice_id=<invoice ID>) should have Amount = 0 MXP.


NOTE: In the images below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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