Payables Prepayment Incorrectly Applied To IExpense Report When Running Expense Export Program (Doc ID 2188727.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Internet Expenses - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


(i) on SEP 06, in the Payables Application, a prepayment invoice for 'Amount=5000 MXP' was created for employee OROZCO (Supplier num 21317)
This prepayment was invoice number 'ANT 06SEP2016'.
(ii) in the iExpense Application, employee OROZCO created an iExpense report number'SIA1046942' for 'Amount=1500 MXP'.
(iii) iExpense report 'SIA1046942' was approved and exported to Payables.
(iv) iExpense report 'SIA1046942' was successfully exported to AP and Payables invoice number 'SIA1046942' (invoice_id=9290395) was created.
(v) during the expense export process, the Payables prepayment (invoice number 'ANT 06SEP2016' /Amount=5000 MXP) was applied to the iExpense report 'SIA1046942'.
But, the Payables invoice that was created (invoice number SIA1046942/ invoice_id=9290395) has Amount = 1500 MXP.

Problem:
- employee OROZCO (Supplier num 21317) is being incorrectly paid for Payables invoice (invoice number SIA1046942/ invoice_id=9290395).
Payables invoice (invoice number SIA1046942/ invoice_id=9290395) should have Amount = 0 MXP.



Cause

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