Cannot Enter The Instance Debrief Install Base Trackable Material In Mobile App (MFS) Multi Platform (Doc ID 2188967.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Mobile Field Service

ACTUAL BEHAVIOR
---------------
Cannot enter the Instance number in the debrief items that are tracked in the Install Base in the mobile app (MFS). We get the following error. Select a valid instance.
Material items that are not tracked install base can be debriefed.


EXPECTED BEHAVIOR
-----------------------
Should be able to debrief items that are tracked in the Install Base in the mobile app (MFS).

Cause

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