My Oracle Support Banner

Cannot Enter The Instance Debrief Install Base Trackable Material In Mobile App (MFS) Multi Platform (Doc ID 2188967.1)

Last updated on MAY 19, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Mobile Field Service

ACTUAL BEHAVIOR
---------------
Cannot enter the Instance number in the debrief items that are tracked in the Install Base in the mobile app (MFS). We get the following error. Select a valid instance.
Material items that are not tracked install base can be debriefed.


EXPECTED BEHAVIOR
-----------------------
Should be able to debrief items that are tracked in the Install Base in the mobile app (MFS).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.