Who Receives Reminder Notification After Sourcing Award Approval Vacation Delegate Action Expires At End Date of Vacation? (Doc ID 2189026.1)

Last updated on OCTOBER 21, 2016

Applies to:

Oracle Sourcing - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Goal

Who receives the reminder notification when a delegate action has occurred based on a vacation rule, and the vacation rule is no longer active by the time a reminder notification is sent?

1.  Using Oracle Sourcing, Create an RFQ and submit award for approval.  Based on vacation rule delegation of authority, it routes to three approvers - A,B and C

A approved
B Approved

C has vacation rule created and Sourcing award notifications delegate to D as expected per (Vacation Rule From 26-AUG-2016 to 27 -AUG-2016)

2.  Login as D and see the award approval notification, but do not respond on the notification

3.  After 2 days, Login as approver D and see the notification has been cancelled
4.  Login as approver C and see a reminder notification is sent to approver C rather than approver D on 29-AUG-2016

Is this the Standard Functionality that the reminder is sent to C, or should the reminder notification be sent to person D?




Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms