Process Order API : Ship To is not Defaulting on a Referenced Return , created using Process Order API (Doc ID 2189070.1)

Last updated on OCTOBER 12, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, All Instances

Find the Process Order (PO) API , to create a referenced RMA , does not honor a new value for Ship To

The API however works fine for Bill To , i.e the Referenced RMA is created with the Bill To passed to the API .

When the same action is performed from the Sales Order Form , the referenced RMA is saved with the desired value for Ship To

Expect the same behavior for Ship To , when using the PO API



Cause

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