New Lines On Order Do Not Reflect The Price On The Price List (Doc ID 2189081.1)

Last updated on OCTOBER 05, 2016

Applies to:

Oracle Advanced Pricing - Version 12.2.4 and later
Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Pricing Engine

ACTUAL BEHAVIOR
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After changing the price of a specific item on the price list to 0.00, the sales order lines entered after that are coming up with a different price. The price is 5.35 and not 0.00. It is confirmed that the sales order line is associated with the correct price list.

EXPECTED BEHAVIOR
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Expect when the item is entered on the sales order line, that the price come up as 0.00.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Navigate to Sales Orders
3. Enter a new sales order
4. Enter appropriate header level information
5. Navigate to Lines tab
6. Enter this item on the sales order line
7. Price comes up as 5.35 instead of the expected 0.00


Cause

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