IEX: Send Dunning For Delinquent Customers Ends With Error: Sending Process Failed: Missing Bind Variable

(Doc ID 2189387.1)

Last updated on MARCH 07, 2018

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

When attempting to run IEX: Send Dunning for Delinquent Customers, the child process errors with
the following error.

ERROR
-----------------------
Error: Sending process failed: missing bind variable


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. You have a custom dunning letter template and query created.
2. Run the IEX: Send Dunning for Delinquent Customers program.
3. The child process errors.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send dunning letters.

Cause

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