When Attempting to Back out a Life Event, Error: 'APP-PAY-07220: The primary key specified is invalid' Occurs
(Doc ID 2189422.1)
Last updated on JULY 08, 2024
Applies to:
Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to back out a life event, the following error occurs:
APP-PAY-07220: The primary key specified is invalid
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Attempt to back out the latest life event.
Error occurs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |