When Attempting to Back out a Life Event, Error: 'APP-PAY-07220: The primary key specified is invalid' Occurs
(Doc ID 2189422.1)
Last updated on JUNE 10, 2021
Applies to:Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.
When attempting to back out a life event, the following error occurs:
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Attempt to back out the latest life event.
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