When Attempting to Back out a Life Event, Error: 'APP-PAY-07220: The primary key specified is invalid' Occurs (Doc ID 2189422.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP9 and later
Information in this document applies to any platform.

Symptoms

When attempting to back out a life event, the following error occurs:

APP-PAY-07220: The primary key specified is invalid


Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee.
3. Select View Person Life Events from the Desktop Activities drop down menu.
4. Attempt to back out the latest life event.
Error occurs.

Cause

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