Last updated on DECEMBER 21, 2016

Applies to:

Symptoms

On :  12.2.3 version, Transaction Entry

ACTUAL BEHAVIOR  
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System IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.

EXPECTED BEHAVIOR
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System SHOULD NOT IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.

STEPS
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The issue can be reproduced at will with the following steps:
Case1:
step 1: Search Sales Order
Order Organizer function
Search Sales Order by Customer PO number: input 'TOOLING01'
click 'Find' button

Step2: Open the Sales Order
Click 'Open' Button.

Step3 : Review and Close the window
User Review Sales Order Header data , User pressing the keyboard accidentally (user unknown)

click   to Close the window
Popup the Decision window to confirm.
Decision:You have changes pending.
Above is correct behavior.

Case 2: No error, but unexpected behavior

step 1: Search Sales Order
Order Organizer function
Search Sales Order by Customer PO number: input 'TOOLING01' and click 'Find' button

Step2: Open the Sales Order
Click 'Open' Button.

Step3 : Review and Close the window
User Review Sales Order Header data, User pressing the keyboard accidentally (user unknown, the Customer PO number be changed from 'TOOLING01' to 'TOOLING019')
without saving the form. User Click Find button to search other Sales Order, leave customer po field as bland, now the records show up and you can find the Customer PO number is changed to to 'TOOLING019'.
click   to close the find order window
click   to close Order Organizer window
click   to close the sales order window
System IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.

 

Cause