System IGNORE The Decision Window(OEXOEORD)
(Doc ID 2189442.1)
Last updated on SEPTEMBER 22, 2018
Applies to:
Oracle Order Management - Version 12.2.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.3 version, Transaction Entry
ACTUAL BEHAVIOR
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System IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.
EXPECTED BEHAVIOR
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System SHOULD NOT IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.
STEPS
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The issue can be reproduced at will with the following steps:
Case1:
step 1: Search Sales Order
Order Organizer function
Search Sales Order by Customer PO number: input 'TOOLING01'
click 'Find' button
Step2: Open the Sales Order
Click 'Open' Button.
Step3 : Review and Close the window
User Review Sales Order Header data , User pressing the keyboard accidentally (user unknown)
click to Close the window
Popup the Decision window to confirm.
Decision:You have changes pending.
Above is correct behavior.
Case 2: No error, but unexpected behavior
step 1: Search Sales Order
Order Organizer function
Search Sales Order by Customer PO number: input 'TOOLING01' and click 'Find' button
Step2: Open the Sales Order
Click 'Open' Button.
Step3 : Review and Close the window
User Review Sales Order Header data, User pressing the keyboard accidentally (user unknown, the Customer PO number be changed from 'TOOLING01' to 'TOOLING019')
without saving the form. User Click Find button to search other Sales Order, leave customer po field as bland, now the records show up and you can find the Customer PO number is changed to to 'TOOLING019'.
click to close the find order window
click to close Order Organizer window
click to close the sales order window
System IGNORE the decision window and auto save the data after user close sales order(OEXOEORD) window when data be updated.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |