ArrayIndexOutOfBoundsException For The iStore Item Details Page When Using Item Level DFF ATTRIBUTE16 - ATTRIBUTE20 (Doc ID 2189670.1)

Last updated on FEBRUARY 16, 2017

Applies to:

Oracle iStore - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.
descriptive flexfield, dffs, dff, flexfield, item attribute

Symptoms


ArrayIndexOutOfBoundsException when clicking the Item link to view the Product Details page.

Issue:
-------
After applying IBE rollup patch which upgraded to Item.java 120.24.12010000.11 from Item.java 120.24.12010000.10 find this issue.

When searching an Item using the Quick Search and click the Item link to go to the Product Detail page.
This returns an Application Error page.


ERROR
-----------------------
Application Error


ERRORSTACK
------------------------
java.lang.ArrayIndexOutOfBoundsException: 19
at oracle.apps.ibe.catalog.Item.getFlexfields(Item.java:1063)
at oracle.apps.ibe.catalog.Item.getFlexfields(Item.java:913)
at _ibeCCtdItemDetail._jspService(_ibeCCtdItemDetail.java:1923)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to iStore as the IBE_CUSTOMER
2. Use the Quick Search to find an item
3. Click on the item to review the Product Details page
4. Application Error page is displayed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the Product Details page after patching causing confusion.

Changes

 Recent patching

Cause

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