Exception ORA-20001: Error When Attempting to Approve the LTC Request through India Professional User Self Service

(Doc ID 2189673.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle HRMS (India) - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India Payroll

When attempting to approve the LTC request,
the following error occurs.

ERROR
-----------------------
ORA-20001: The element Leave Travel Concession cannot be attached to the assignment. Ensure that the element link is present and the payroll is attached to the assignment. This will automatically create an element entry, else you will have in Package pay_in_india_benefits. Procedure create_ltc_element

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create element link based on people group
2. Raise LTC request using below navigation
    Employee Self Service >> Bill Declaration > LTC Expenses
3. Approve the request using below navigation
    India Professional User Self Service >> Approve Expenses > Validate LTC Expenses

Cause

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