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Issue Calling Customer Contact Center From JSP Page As Suggested In Note 1267000.1 (Doc ID 2189881.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Advanced Inbound Telephony - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

---------------
- Users are following steps listed in Steps To Setup Direct CTI Integration for R12.1.x (Doc ID 1267000.1)
- Double Click on ccDirectTest.html listed in Step 9.
------------------

 

Errors in java console:

Initializing Default logging
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - setProfileValue( CCT_BASIC_TELEPHONY_LOG_LEVEL verbose )
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - PluginContext.initLogging entering
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - getProfileValue( CCT_BASIC_TELEPHONY_LOG_LEVEL )
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - getProfileValue( CCT_BASIC_TELEPHONY_LOG_LEVEL )= verbose
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - getProfileValue( CCT_BASIC_TELEPHONY_LOG_LEVEL )
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - getProfileValue( CCT_BASIC_TELEPHONY_LOG_LEVEL )= verbose
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - PluginContext.initLogging leaving
[Tue Nov 16 16:48:47 GMT 2010] - [providerPlugin:verbose] - Inside Httpserver start.
Host Name is:127.0.0.1, Port:3107
Exiting init

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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